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Shipping Policy

Same day pick up is now available & its FREE!! 

  • Once you place order you will receive a text message when your order is ready to pick up with address and instructions. Please use number that you have access to! (personalized jewelry is excluded from same day pick up)

  • Pick hours are from 10AM-6PM Everyday unless other wise stated.

  • Orders placed after 4:30 will be available for next day pick up!

 

 

Domestic Shipping (Orders Process Within 24-48 Business Hours):

  • Standard shipping is $7.99 on domestic orders, which take about 3-5 business days.

  • Signature required shipping is $9.99, someone must be home to get package.

  • Order will ship after processing, can take up to 48 hours.

  • Tracking number will be emailed to the email address used at checkout.

  • If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service.

  • Shipping fees are non-refundable.

  • NO RUSH DELIVERY AVAILABLE! 

 

 

ALL PERSONALIZED JEWELRY ORDERS TAKE 2-3 WEEKS TO RECEIVE!

All orders are shipped via USPS, once order is completely shipped you will receive tracking number via the email address used at the time of order. Orders are shipped first class. To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. PLEASE MAKE SURE TO PUT APARTMENT,BUILDING, SUITE NUMBER ETC.

If signature confirmation is needed, please be sure to select Signature shipping at check out because we cannot be held responsible for stolen packages, this ensures that your mail provider must deliver this to you face to face or your package will be safely kept at your local USPS.  

Return Policy

We're here first and foremost to make sure you're 100% happy with your order. If there is something you'd like to inquire about, please email info@melitacollection.com, and we'll do our best to fix it for you!

No refund or exchange on personalized jewelry orders, but if something is not to your liking please reach out via email: info@melitacollection.com We always want to make sure we provide the best products and service. 

©2023 by MELITA.

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