Frequently asked questions

How much is shipping & how long does it take?


Shipping is $7.99. Shipping is first class via USPS which takes 3-5 business days. Signature required shipping is available as well for $9.99. Personalized jewelry orders can take up to 21 days to receive, especially during this pandemic that we are in. For additional questions you can always email: Info@melitacollection.com




Is pick up available?


Pick is available locally in Chicago. If you prefer pick up please text customer service line: 312-561-8448 before placing an order.




Is the personalized jewelry real gold?


Gold plated jewelry is made of a base metal (silver) that has layer of gold applied to the top. With proper care jewelry can last for 3-5 years.




Do you offer wholesale?


Not at this time but if you're interested in purchasing vendors please email: info@melitacollection.com.





©2023 by MELITA.

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